Newsletters :: Time Selector Issue
Feb 2, 17:15 ESTResolved - This has been resolved.Feb 2, 16:52 ESTIdentified - We have seen a couple of reports about an issue with selecting a time while scheduling a newsletter, in which the hour...
View ArticleLatency Issue
Feb 7, 09:36 ESTResolved - This incident has been resolved.Feb 6, 18:58 ESTUpdate - We're still watching things. Thanks for your patience.Feb 6, 17:54 ESTMonitoring - You may experience intermittent...
View ArticleLink Resolver Outage
Feb 23, 16:50 ESTResolved - This incident has been resolved.Feb 23, 16:19 ESTUpdate - Our link resolver has been restored after a downtime of about 9 minutes. We appreciate your patience and will...
View ArticleInability to Login
Mar 16, 09:47 EDTResolved - This incident has been resolved.Mar 16, 09:13 EDTMonitoring - We identified the underlying issue and you should able to log in. We'll monitor for awhile.Mar 16, 09:07...
View ArticleTest Email Latency
Mar 23, 12:41 EDTResolved - This incident has been resolved.Mar 23, 11:56 EDTMonitoring - We have implemented a small patch that seems to resolve issues with latency. We'll monitor for awhile more but...
View ArticleIssues with Campaign Promotion Creation
Mar 28, 11:45 EDTResolved - All's well.Mar 28, 11:29 EDTIdentified - Users might be encountering errors adding a Promotion to an existing campaign. We have seen a couple of these filter through our...
View ArticleAuthentication issues
Apr 1, 21:01 EDTResolved - This incident has been resolved.Apr 1, 20:38 EDTMonitoring - [Resolved] Users should be able to log in. We'll continue to monitor for awhile.Apr 1, 20:33 EDTIdentified - We...
View ArticleShortlink Routing Lag
Apr 5, 21:39 EDTResolved - That was fast. We resolved the issue just as soon as we had finished posting about it.Apr 5, 21:39 EDTInvestigating - Evening. We are noticing some errors in our logs with...
View ArticleTemporary Outage
May 3, 01:05 EDTResolved - This incident has been resolved.May 2, 18:06 EDTMonitoring - Service Restored; Some Data Still Being RestoredOur team has resolved the service outage from our server...
View ArticleScheduled maintenance planned for Tuesday, May 30, 3:00 am EST
May 30, 04:00 EDTCompleted - The scheduled maintenance has been completed.May 30, 03:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 29,...
View ArticleDifficulty with newsletters saving
May 30, 08:48 EDTResolved - Everything's been cleared up. Thanks for your patience.May 30, 08:26 EDTUpdate - The underlying issue is still unresolved, but this is no longer affecting end users. For...
View ArticleTrouble Loading after Logging In
Jun 13, 13:50 EDTResolved - After close monitoring, we can confirm that this issue has been resolved.Jun 13, 10:34 EDTMonitoring - The issue was identified and resolved. Our application is available....
View ArticleIntermittent network issues
Jul 28, 08:56 EDTResolved - Thank you for your patience. We are ready to consider this resolved.Jul 26, 20:13 EDTUpdate - We are upgrading the affected applications to "operational," meaning we don't...
View ArticleZapier Trigger Delays
Sep 5, 10:31 EDTResolved - This incident has been resolved.Sep 5, 10:06 EDTMonitoring - We were able to confirm that the errors we were seeing were False Negatives and shouldn't affect anyone's...
View ArticleUpgrade Window
Sep 10, 01:56 EDTCompleted - We're all set and happy to get back up and running. Thanks.Sep 9, 22:10 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as...
View ArticleAPI SSL Certificate Expiry
Sep 19, 13:10 EDTResolved - Things are back to normal. Thank you for your patience!Sep 19, 12:40 EDTIdentified - We identified that one of our API endpoints has a newly expired SSL Certificate. We are...
View ArticleUpgrade window
Sep 24, 02:02 EDTCompleted - The scheduled maintenance has been completed.Sep 23, 22:03 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 23,...
View ArticlePromotion Campaign Click Display Issue
Sep 28, 06:57 EDTResolved - Well, within 2 minutes of our posting this status update - we resolved the issue. Thank you for your patience. Clicks are now displaying correctly.Sep 28, 06:55...
View ArticleLarge audience imports stalling
Oct 3, 20:37 EDTResolved - Thanks for your patience! We've resolved the issue.Oct 3, 19:23 EDTInvestigating - We've noticed audience imports stalling at a certain point in their process, which would...
View ArticleLetterhead temporarily down
Oct 24, 09:31 EDTResolved - Our team has resolved the partial outage and Letterhead services are now fully operational. We are continuing to monitor the incident and all services for any lingering...
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